Appointment Booking Software Features - All included.
Bookings
- Real time availability
- Online booking page for clients
- Reduce no shows with clear cancellation policies and prepaid bookings.
- Per location booking link
- Collect online payments and tips at the time of booking.
- Automated confirmations (SMS, Emails)
- Appointments reminders
- Walk in bookings support
- Buffer times between appointments
- Custom booking rules
- Client self rescheduling
- Cancellation handling
- Time off and blackout dates
- Multi location bookings and centralized control
- Multiple time zones support
CRM
- Centralized client profiles
- Client history and visit log
- Notes and preferences per client
- Total spend per client (appointment, tips)
- Contact details
- Repeat client tracking
- Client search and filtering
- Manual client creation
- Allergies handling
- GDPR friendly data handling
Staff Management
- Staff profiles
- Twizzlo access to staff
- Staff Types (bookable, non-bookable)
- Individual staff schedules
- Centralized staff management
- Multi location staff shifts and schedules
- Role based access
- Assign services to staff
- Availability and time off management
- Staff performance visibility
- Calendar view per staff member
- Unlimited staff members
Insights
- Multi location centralized insights
- Booking volume overview
- Revenue insights
- Next hour insights
- Staff availability and utilization
- Daily weekly monthly views
- Actionable business metrics
- Customer satisfaction rating
- New customers tracking
- Forecasts
Business Operations
- Record payments
- Multi and cross locations support
- Centralized dashboard
- Roles and permissions
- Unlimited locations
- Unlimited bookings
- Unlimited clients
- No feature based tiers
- No features add-ons
- All Twizzlo features included
- One simple plan
Everything you need, already included
No bait pricing. No hidden addons. No forced upgrades. No surprises.
Business Pro
Designed for all businesses that run on appointments-
Unlimited Bookings
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Unlimited Employees
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Unlimited Locations
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Unlimited Customers (CRM)
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Unlimited Real-Time Insights
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Accept Payments and Tips Online
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50 SMS free. More? $0.03/msg, pay as you go
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24/7 Support
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Every new feature we ship is included, no upcharges
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Grow your team. Not your bill.
Free
Great for new businesses-
Capped at 150 bookings per month
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Unlimited Employees
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Unlimited Locations
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Unlimited Customers (CRM)
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Unlimited Real-Time Insights
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Accept Payments and Tips Online
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No SMS
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24/7 Support
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Every new feature we ship is included, no upcharges
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Whether you're just starting out or testing the waters — every feature included, free.
Book a demo for a quick walkthrough, or start free.
Made for appointment-based businesses
Any industry. Any size. One platform built to scale, without rising software costs.
Barbers Shops
Hair Salons
Nail Salons
Beauty Studios
Massage Therapists
Spas
Tattoo Studios
Personal Trainers
Photography Studios
Consultants
Financial Advisors
Pet Groomers
Home Cleaners
Yoga Studios
Brow and Lash Bars
Marketing Agencies
Pilates Studios
Language Tutors
At-Home Services
Questions & Answers
What types of businesses can use Twizzlo?
- Beauty & personal care — hair salons, barbershops, nail salons, beauty and brow studios, waxing and tanning studios, makeup artists, permanent makeup studios.
- Health & wellness — massage therapists, day spas, med spas, tattoo and piercing studios, yoga and pilates studios, personal trainers, fitness coaches, acupuncturists, chiropractors, physiotherapy clinics, nutritionists, therapists and counselors.
- Medical & dental — dentists, orthodontists, optometrists, dermatology and aesthetic clinics, veterinary clinics, pet hospitals.
- Professional services — lawyers, accountants, financial advisors, business consultants, notaries, real estate agents, mortgage brokers, insurance agents.
- Education & tutoring — private tutors, language schools, music and art instructors, driving instructors, test prep coaches.
- Creative — photography studios, videographers, recording studios.
- Home & field services — pet groomers, dog walkers, dog trainers, home cleaners, mobile detailers, handyman and trade services.
If your business runs on a calendar, Twizzlo fits.
Can I add my Twizzlo booking page to my own website?
Yes. Every Twizzlo account has a hosted online booking page, and each location and staff member gets a unique booking link. Share it directly, embed it on your website, link from your Instagram bio or Google Business Profile, or drop it into your email signature.
Does Twizzlo work across multiple time zones?
Yes. Twizzlo supports multiple time zones, so businesses with remote staff, traveling clients, or multi-region teams can take bookings without time-zone confusion. The booking page automatically shows times in the client’s local time zone.
Can clients reschedule or cancel their own appointments?
Yes. Clients can self-reschedule and self-cancel through their confirmation links — no calls or messages required. You set the rules: how far in advance changes are allowed, whether cancellation fees apply, and which services allow self-service.
How does Twizzlo collect online payments and tips?
Twizzlo collects online payments and tips at the time of booking, powered by Stripe Connect. Clients can pay full price, a deposit, or add a tip, and funds flow directly to your connected Stripe account. Combined with cancellation policies, this is the most effective way to prevent no-shows.
Does Twizzlo support businesses with multiple locations?
Yes. Multi-location is included on every plan with no extra fee per location. Each location has its own booking link, schedules, and team, while the centralized dashboard gives you cross-location insights, revenue, and staff utilization in one view.
Can my staff have their own logins and limited access?
Yes. Twizzlo supports role-based access. Owners and managers see the full dashboard; staff members get their own logins to manage their schedule, time off, and bookings without exposing business-level data or other staff members’ information.
What is the difference between bookable and non-bookable staff types?
Bookable staff appear on the public booking page and can be selected by clients — stylists, barbers, therapists, artists, instructors, and any other client-facing roles. Non-bookable staff don’t show up to clients but still have Twizzlo access — useful for receptionists, managers, or back-office team members who need the dashboard without being part of the booking flow.