Cleaning service scheduling software for residential cleaning teams

Cleaning service scheduling software with a calendar per cleaner

Most of the value of cleaning business scheduling software sits in the calendar. Every cleaner gets a staff profile, an individual schedule and a calendar view of their own. Set each person's shifts, add time off and blackout dates, and the booking page only offers the hours that person actually works.

Buffer times keep a gap after each visit for the drive to the next home, so a long clean across town does not run straight into the next booking. Assign services to staff so a move-out clean only goes to the cleaners you trust with it.

Software for scheduling cleaning services also has to keep the owner in charge. Role-based access controls what each cleaner can see and change, and bookable and non-bookable staff types let you give an office manager Twizzlo access without putting them on the booking page.

Free cleaning business software: what the Free plan covers

Twizzlo Free is $0 a month and free forever, not a trial. It covers the booking page, a calendar per cleaner, client profiles, staff scheduling, insights and online payments with tips for up to 150 bookings a month, with email reminders and no SMS. A solo cleaner or a small team can start free and upgrade to Business Pro only when bookings or SMS reminders call for it.

Does Free cover every cleaner on the team? Yes. Free includes unlimited cleaners and locations, so adding a cleaner never changes the price.

The cost table below compares Free and Business Pro side by side. See plans and payment charges.

Online booking for home cleaning clients, with nothing to download

Cleaning clients often book in the evening or on weekends, when you are not answering the phone. Twizzlo's 24/7 booking page opens from your link in any phone or computer browser, so there is nothing to download. Clients pick a clean and a time that is still open and book it themselves.

That is the point of cleaning business software with online booking: the booking lands on the right cleaner's calendar with the service, the length and the client's details attached. Confirmations and reminders go out by email, and by SMS on Business Pro, and clients can reschedule themselves from the booking link instead of texting you.

Share the link on your Google Business Profile, your website and your social profiles, and send it to regular clients so they can book their next clean without a call.

Prepaid bookings for deep cleans and move-out cleans

A deep clean or a move-out clean can fill most of a cleaner's day. When a client cancels the night before, or is not home to let the team in, that day is hard to fill again. Turn on prepaid bookings for those services: the client pays the full service price online through Stripe when they book, so the slot is only held once it is paid.

Cancellation handling, custom booking rules and no-show fees support the policy you set, and if a client skips a prepaid clean, you decide whether to keep or refund the payment. Clients can add a tip for the team when they pay online. Staff can record manual payments for anything paid another way. For policy wording, see how to set a no-show charge.

Client notes for access instructions, pets and preferences

Every client has a profile with contact details, notes, preferences, visit history and total spend. Use the notes for what the team needs at the door: the entry instructions, where to park, the dog that stays in the yard, and the products the client prefers. Record any allergies in the household, so nobody brings the wrong product.

A cleaner with Twizzlo access can open the profile before the visit and see the last clean, the notes and the service booked, so a new cleaner can take over a regular client without a handover call. Keep the notes to what the visit needs, and leave out anything sensitive the team does not need to do the job.

• Contact details, visit history and total spend on every client profile
• Notes and preferences for access, parking and pets
• Allergies recorded where cleaning products matter
• Client search and filtering, plus repeat client tracking

Cleaning business management software: staff, shifts and insights

Once you run more than one cleaner, booking is only half the job. Cleaning business management software should also show who is working, who is free and how the week is going, and Twizzlo keeps that on one dashboard.

For cleaning staff management software, the basics are shifts, time off and control over who sees what. Multi-location staff shifts and schedules cover the weekly schedule, availability and time-off management keep the booking page accurate, and staff performance visibility and utilization show who is fully booked and who has room.

If you are weighing cleaning company management software or any other software for cleaning business owners, compare the reports as well as the calendar. Twizzlo's insights show booking volume, revenue, next-hour insights and forecasts, with daily, weekly and monthly views and new customer tracking.

• Individual schedules and multi-location staff shifts
• Availability and time-off management
• Role-based access and permissions
• Staff performance visibility and utilization
• Booking volume, revenue insights and forecasts

Maid service business software for one location or several

A maid service that grows into a second town usually wants separate booking links and hours without a second subscription. In Twizzlo, locations are unlimited on both plans. Each location gets its own booking link and working hours, and cleaners can work shifts across locations.

The owner sees every location in centralized insights, from bookings to revenue, and Business Pro stays $29.99 a month for the whole business however many locations or cleaners you add. That makes Twizzlo maid service business software you can start with one team and keep as you grow.