Massage therapy scheduling software for solo therapists and studios

Online booking for massage therapists

Many clients think about booking a massage after work, on their phone. Twizzlo's 24/7 booking page lets them choose a session and a therapist, see open times and book without calling, and it runs in the browser with nothing to download.

Confirmations and reminders go out by email, and by SMS on Business Pro. Clients can reschedule themselves from the booking link, so you are not answering messages between sessions.

That is the core of any massage therapy booking software, and the first thing to test in scheduling software for massage therapists: book a test session from your own phone and count the taps.

Massage appointment software that protects 60- and 90-minute sessions

Massage appointment software earns its place on long sessions, because a late cancellation on a 90-minute session is hard to refill at short notice. Turn on prepaid bookings for longer sessions: the client pays the full session price through Stripe when they book, so the time is only held once it is paid. Cancellation handling, custom booking rules and no-show fees support the cancellation window you set, and if a client does not show, you decide whether to keep or refund the payment.

Good massage therapy appointment scheduling software also protects the time around each session: buffer times keep the next client from being booked into the minutes you need to reset the room.

For policy wording, see how to set a no-show charge, and for how online booking fills a massage schedule, read our guide to massage booking software.

Massage therapy client software: notes and preferences on every profile

As massage therapy client software, Twizzlo keeps the booking and service side of each client on one profile, and any therapist with access sees it before the session starts. Role-based access controls who can see client details. It is not a clinical records tool, so keep intake and treatment notes where you keep them now.

Repeat client tracking and new customer tracking show whether first-time clients come back for a second session.

Each client profile holds the details that make the next session feel personal:

• Notes and preferences, such as pressure, focus areas, music or room temperature
• Allergies, for example to an oil or a lotion
• Visit history, with every past session
• Total spend, appointments and tips together

Massage scheduling software for studios with several therapists

As a studio grows, the calendar becomes a staffing job, so massage studio software has to schedule therapists as well as sessions. Each therapist has a calendar of their own, Employee Shifts show who is working when, and sessions are assigned only to the therapists who offer them.

Role-based access decides what each therapist can see and change, and staff availability and utilization in the insights show who is busy and who has room. That is the massage management software side of Twizzlo, in the same account as your bookings.

Adding a therapist or a second location does not change the price on either plan, because staff and locations are unlimited on Free and Business Pro. Start free, or see plans and payment charges.

Massage business software: payments, tips and insights

Massage software should help you run the business, not only fill the book. Clients pay online through Stripe when they book and can add a tip, and you can record manual payments for anything paid another way, so each client's total spend stays complete.

As massage business software, Twizzlo turns bookings and payments into insights: revenue, booking volume, repeat client tracking and new customers, in daily, weekly and monthly views. When you compare massage business management software, check which of these sit behind a higher tier. On Twizzlo, Business Pro includes every feature with no paid add-ons, and Free includes the core booking, client, staff, insights and payment features up to 150 bookings a month, without SMS.

Online payments carry Stripe processing plus a 1.5% Twizzlo platform fee. Still comparing tools? Our guide to the best massage software compares the plan a full-time therapist can use and the cost for one to eight therapists, from each vendor's own pricing page.