Spa booking software for day spas and small teams

Spa software without per-therapist fees

Many spa platforms charge per staff calendar or per location, which turns every new hire into a software decision. Twizzlo prices by business: Free is $0 for up to 150 bookings a month, and Business Pro is $29.99 a month for unlimited bookings. Staff and locations are unlimited on both plans.

That keeps the bill predictable as the team grows: a spa with two therapists and a day spa with ten pay the same subscription. Online payments carry Stripe processing plus a 1.5% Twizzlo platform fee. Start free and move to Business Pro when you need unlimited bookings or SMS.

Day spa booking software for the front desk and after hours

Day spa booking software should take the routine bookings off the phone, including the ones that arrive after the desk closes. A day spa front desk juggles phone calls, questions at the counter and a full treatment schedule, and every booking that arrives online is one less call to return.

Twizzlo gives guests a 24/7 online booking page, so someone who decides at 10 pm to book a facial can do it right away. Confirmations and reminders go out by email, and by SMS on Business Pro. Guests can reschedule themselves from the booking link, and walk-in bookings go on the same calendar as online ones.

When you compare day spa software, judge this part first. Online scheduling software for spa teams should keep walk-ins and online bookings on one calendar, so the booking page only offers times that are still open. Twizzlo does, so the front desk gets a spa online booking system it can rely on, and guests get booking software for spa visits that never offers a slot that is already taken.

Spa appointment software that protects premium treatments

Long treatments hurt most when a guest does not show. Turn on prepaid bookings for any service: the guest pays the full treatment price through Stripe when they book, so the slot is only held once it is paid. If a guest does not show, you decide whether to keep or refund the payment. Cancellation handling, custom booking rules and no-show fees support the policy you publish, and guests can add a tip when they pay online.

Good spa appointment scheduling software makes that a choice per service: ask for prepayment on long body treatments and signature facials, and let shorter services book without it.

Writing the policy for the first time? See how to set a no-show charge.

Guest profiles that remember preferences and allergies

Every guest gets one profile that any therapist can check before a treatment: the guest's preferred pressure, the products they react to and what they booked last time. Client search makes it quick to find a regular at the desk.

Repeat client tracking and new customer tracking show whether guests come back. Each guest profile holds:

• Notes and preferences, such as preferred pressure or room temperature
• Allergies, including the products a guest reacts to
• Visit history, so the next therapist sees what was booked last time
• Total spend per guest, appointments and tips together

Spa management software: what Twizzlo covers

Spa management software ranges from focused booking tools to large suites with retail, payroll and marketing modules. Twizzlo sits at the focused end: online booking, the client CRM, staff schedules and shifts, online payments and tips, and insights such as revenue, booking volume, staff utilization and forecasts. Business Pro includes every Twizzlo feature, with no paid add-ons.

For most day spas, choosing spa business management software comes down to the daily questions: who is booked, who is working, what was paid and how the month is tracking. Twizzlo answers them in one spa management system, priced per business rather than per therapist.

Comparing suites? Read our guides to the best spa management software and the best spa booking software, and see spa POS system costs for the checkout side. Estheticians working solo can compare esthetician software and what it costs.

An online spa booking app guests use from any phone

A guest who finds you on Instagram or Google wants to book right there, on the phone in their hand. Twizzlo works as a spa appointment app without the download: it is online spa software that opens in any phone browser, so a guest taps your link, picks a treatment and a therapist, and sees only the times that are really open.

Each location gets its own booking link for your website, your Instagram bio and your Google Business Profile. Guests reschedule themselves from the same link, and confirmations and reminders go out by email, and by SMS on Business Pro.

For your team, Twizzlo is also a spa management app that runs in the browser: each therapist opens their own calendar on a phone, tablet or computer, and you can check bookings and revenue from wherever you are.

If your spa is mostly massage, our massage therapy scheduling software page shows the same setup for 60- and 90-minute sessions.